Are you looking to cancel your Etsy subscription? Perhaps you’ve decided to take a break from selling, or you’ve found that the subscription no longer meets your needs. Whatever the reason may be, canceling your Etsy subscription is a straightforward process that can be completed in just a few steps.
To cancel your Etsy subscription, you’ll need to log in to your account and navigate to the “Shop Manager” section. From there, you can access your subscription settings and choose to cancel your subscription. Keep in mind that canceling your subscription will result in the loss of any benefits or features that come with it, so be sure to consider your decision carefully before proceeding.
Understanding Etsy Subscription
Etsy offers a subscription service called Etsy Plus that provides additional features to help sellers manage their shops and increase their sales. When a seller joins Etsy, they automatically have access to Etsy Standard, which is a free suite of tools and capabilities. Signing up for Etsy Plus is completely optional.
Etsy Plus costs $10 USD per month, and it includes the following features:
- 15 listing credits per month that can be used to list new items or renew existing ones
- A $5 USD Etsy Ads credit per month that can be used to promote listings in Etsy search results
- Customizable shop sections that allow sellers to organize their listings into collections
- Advanced shop customization options, including banner and icon customization, featured listings, and more
- Access to exclusive discounts and offers from Etsy partners
If a seller decides to cancel their Etsy Plus subscription, they can do so at any time. However, it’s important to note that if a seller cancels their subscription, they will lose access to all of the features that come with Etsy Plus.
To cancel an Etsy Plus subscription, a seller can follow these steps:
- Sign in to Etsy.com from a non-mobile device
- Go to Shop Manager
- Click on the “Settings” tab
- Click on “Subscriptions” in the left-hand menu
- Click on “Cancel Subscription” and follow the prompts
It’s important to note that canceling an Etsy Plus subscription will not close a seller’s Etsy account. If a seller wants to close their account entirely, they will need to follow a separate set of steps.
Steps to Cancel Etsy Subscription
If you no longer want to use your Etsy subscription, you can cancel it at any time. Here are the steps to follow:
Logging In
First, log in to your Etsy account using your email address and password.
Navigating to Your Account Settings
Once you are logged in, click on “You” in the top right corner of the screen. From the drop-down menu, select “Account settings.”
Locating Subscription Details
Scroll down to the “Etsy Subscription” section and click on “Manage your subscriptions.” Here, you will see the details of your current subscription plan.
Initiating Cancellation
To cancel your subscription, click on the “Cancel subscription” button. You will be asked to provide a reason for canceling, and you can also leave an optional comment. Once you have filled out the required information, click on “Submit” to initiate the cancellation process.
Please note that canceling your subscription will not free up your email address, username, or shop name for re-use on a new account. Also, if you have any outstanding payments, you will need to pay them before canceling your subscription.
By following these simple steps, you can cancel your Etsy subscription quickly and easily.
Confirming Cancellation
Once you have initiated the cancellation process for your Etsy subscription, you will need to confirm the cancellation. This step is important to ensure that your subscription is indeed cancelled and that you will not be charged again.
To confirm the cancellation, you will need to follow the instructions provided by Etsy. Typically, you will need to click on a confirmation link that is sent to your email address. Once you click on the link, your subscription will be cancelled.
It is important to note that if you do not confirm the cancellation, your subscription may continue and you may be charged again. Therefore, it is essential to complete this step to ensure that your subscription is cancelled and that you will not incur any additional charges.
In addition to confirming the cancellation, you may also want to check your account settings to ensure that your subscription has been cancelled. This will give you peace of mind and help you avoid any confusion or issues in the future.
Overall, confirming the cancellation of your Etsy subscription is a simple and straightforward process. By following the instructions provided by Etsy and checking your account settings, you can ensure that your subscription is cancelled and that you will not be charged again.
Post Cancellation Steps
After canceling your Etsy subscription, there are a few post-cancellation steps you should take to ensure that your account is fully closed and you are not charged again.
Checking Refund Status
If you canceled your subscription mid-billing cycle, you may be eligible for a partial refund. To check the refund status, go to your Etsy account settings and click on the billing tab. Look for the “Refunds” section, which will show you the amount refunded and the date it was processed. If you have any questions about the refund, contact Etsy support for assistance.
Removing Payment Details
To prevent any future charges, it’s important to remove your payment details from your Etsy account. To do this, go to your account settings and click on the billing tab. Look for the “Payment Methods” section and click on “Manage Payment Methods.” From there, you can remove any saved payment methods.
It’s also a good idea to double-check that you have no active subscriptions or pending charges. You can do this by going to your account settings and clicking on the billing tab. Look for the “Subscriptions” section, which will show you any active subscriptions and their renewal dates. If you see any pending charges, contact Etsy support for assistance.
By following these post-cancellation steps, you can ensure that your Etsy subscription is fully closed and you will not be charged again.
Common Issues and Solutions
Troubleshooting Login Issues
If you’re having trouble logging in to your Etsy account, there are a few things you can try to resolve the issue. First, make sure that you’re using the correct email address and password to log in. If you’ve forgotten your password, you can reset it by clicking on the “Forgot Password” link on the login page.
If you’re still having trouble logging in, try clearing your browser’s cache and cookies. This can help to resolve issues with saved login information. You can also try using a different browser or device to see if the issue persists.
If none of these solutions work, you can contact Etsy’s customer support team for further assistance.
Resolving Cancellation Errors
If you’re having trouble cancelling your Etsy subscription, there are a few common errors that you may encounter. One common issue is that your subscription may not be cancelled immediately. Etsy may continue to charge you for the subscription until the end of the current billing cycle.
If you’re still being charged after cancelling your subscription, double-check that you’ve followed all of the steps to cancel your subscription. You can also contact Etsy’s customer support team to inquire about any charges that you’re still seeing.
Another common issue is that you may receive an error message when trying to cancel your subscription. This can happen if there’s an issue with Etsy’s servers or if there’s a problem with your account information. If you receive an error message, try waiting a few minutes and then trying again. If the issue persists, contact Etsy’s customer support team for further assistance.
By following these troubleshooting tips, you should be able to resolve any common issues that you encounter when cancelling your Etsy subscription.
Conclusion
Canceling your Etsy subscription is a simple process that can be done in a few easy steps. Whether you are canceling because you no longer need the features offered by your subscription, or you simply want to try a different platform, Etsy makes it easy to close your account.
Before canceling, make sure to read the terms and conditions of your subscription to understand the billing cycle and any fees that may apply. If you are unsure about anything, don’t hesitate to reach out to Etsy’s customer service for assistance.
Remember that canceling your subscription does not mean that your Etsy shop will be closed. It will simply revert to the standard Etsy shop plan, which is free. However, if you want to close your Etsy shop entirely, you will need to follow a different set of steps.
Overall, Etsy subscriptions can be a great way to enhance your selling experience on the platform. But if you find that it no longer meets your needs, canceling your subscription is a straightforward process that won’t take up too much of your time.