Skip to Content

How to Change Your Etsy Email Address

How to Change Your Etsy Email Address

If you’re an Etsy seller or buyer, you might need to change your email address for various reasons, such as security concerns or a change in personal email. Fortunately, Etsy makes it easy to change your email address in just a few simple steps.

Changing your email address on Etsy is a quick and easy process that can be completed in just a few minutes. Whether you’re a seller or a buyer, keeping your email address up-to-date is important to ensure you receive important notifications and updates from Etsy.

Why Change Your Etsy Email Address?

Changing your Etsy email address can be necessary for a variety of reasons. Here are a few reasons why you might want to change your Etsy email address:

  • Security concerns: If you suspect that your email account has been hacked or compromised, changing your Etsy email address is an important step to secure your account. By changing your email address, you can ensure that any future communication from Etsy goes to a secure email account that only you have access to.
  • Personal preference: You might want to change your email address simply because you prefer to use a different email account. This could be because you have a new email provider, or because you want to keep your personal and business emails separate.
  • Professionalism: If you’re running an Etsy shop, having a professional email address can help you establish credibility with your customers. By using an email address that’s associated with your business, you can show your customers that you’re serious about your shop and that you’re committed to providing them with a great experience.

Whatever your reason for changing your Etsy email address, the process is quick and easy. By following the steps provided by Etsy, you can update your email address in just a few minutes.

Steps to Change Your Etsy Email Address

Changing your email address on Etsy is a simple process that can be completed in just a few steps. Here’s how to do it:

Step 1: Log In to Your Etsy Account

The first step is to log in to your Etsy account using your current email address and password. Once you’re logged in, you’ll be taken to your account dashboard.

Step 2: Go to Your Account Settings

From your account dashboard, click on the “Your Account” link in the top right corner of the page. This will take you to your account settings page, where you can make changes to your account information.

Step 3: Click on ‘Change Email Address’

Scroll down to the “Email” section of your account settings page, and click on the “Change Email Address” button. This will take you to a new page where you can enter your new email address.

Step 4: Enter Your New Email Address

Enter your new email address into the “New Email” field, and then confirm it by entering it again in the “Confirm New Email” field. You’ll also need to enter your current password to verify that it’s you making the change.

Step 5: Verify Your New Email Address

Once you’ve entered your new email address and password, Etsy will send a verification code to your new email address. Check your inbox for this code, and then enter it into the “Verification Code” field on the page where you entered your new email address. Click “Save Changes” to complete the process.

That’s it! Your email address on Etsy has been updated to your new address. It’s important to keep your email address up to date so that you can receive important notifications from Etsy, such as order confirmations and messages from buyers.

What to Do If You Can’t Change Your Etsy Email Address

If you’re having trouble changing your Etsy email address, don’t worry. There are a few things you can do to troubleshoot the issue.

Check Your Email Address for Typos

The first thing you should do is double-check the email address you’re trying to change it to. Make sure there are no typos or errors in the email address you’ve entered. If you’ve entered the wrong email address, you won’t be able to change it until you correct the mistake.

Contact Etsy Support

If you’ve double-checked the email address and are still having trouble changing it, the next step is to contact Etsy support. They can help you troubleshoot the issue and figure out why you’re unable to change your email address.

To contact Etsy support, go to the Etsy Help Center and click on the “Contact support” button. From there, you’ll be able to submit a request to Etsy support and get help with your issue.

In your request, be sure to explain the issue you’re having with changing your email address. Provide as much detail as possible, including any error messages you’ve received. The more information you can provide, the easier it will be for Etsy support to help you resolve the issue.


I hope you found this guide covering how to change your Etsy email address, useful! To learn more Etsy tips and tricks, check out the Thrive on Etsy Blog!