Selling on Etsy is a popular option for artists, artisans, and crafters who want to showcase and sell their handmade products online. While there are many benefits to selling on Etsy, such as a large customer base and a strong community forum, there are also some cons that sellers should be aware of.
One of the cons of selling on Etsy is the recurring listing fees. After four months, sellers need to pay a fee for each listing, which can quickly add up and become expensive for artists. Additionally, the platform is becoming increasingly competitive, with a high number of sellers vying for customers’ attention.
Another potential downside of selling on Etsy is the constant changes to the platform. While these changes are often aimed at improving the user experience, they can also be frustrating for sellers who have to adapt to new features and policies. Building a successful Etsy shop also takes time and effort, and sellers need to be willing to put in the work to stand out in a crowded marketplace.
High Listing Fees
One of the major cons of selling on Etsy is the high listing fees. When you sell on Etsy, you have to pay a $0.20 listing fee for each item you list. This fee may seem small, but it can add up quickly if you have a large inventory. Additionally, this fee is charged every four months, which means you have to pay it even if your item doesn’t sell.
Furthermore, Etsy’s transaction fee is also quite high. As of April 11, 2023, Etsy’s transaction fee is 6.5% of the total sale price, including shipping costs and gift wrapping fees. This means that if you sell an item for $100, you’ll have to pay $6.50 in transaction fees.
Sellers on Etsy are required to pay these fees, which can be a significant financial burden, especially for small businesses and new sellers.
Limited Customization Options
One of the biggest cons of selling on Etsy is the limited customization options available for your shop. While Etsy does allow you to add your own branding and shop policies, there are many restrictions on the overall look and feel of your shop.
For example, you are limited in the ways you can display your products, and you cannot customize the layout of your shop beyond choosing from a few pre-made templates. This can make it difficult for your shop to stand out from the competition and can limit your ability to showcase your products in the best possible light.
Additionally, Etsy does not allow you to use your own domain name for your shop, which means that your shop will always be hosted on the Etsy platform. This can make it difficult to build a strong brand identity, as customers may have trouble remembering your shop’s URL.
One of the biggest cons of selling on Etsy is the heavy competition from a large number of sellers. With over 4.3 million active sellers on the platform, it can be challenging to stand out and get noticed by potential customers. This competition is especially high in popular categories such as jewelry, home decor, and clothing.
As a result, sellers may need to spend more time and effort on marketing and advertising their products to get noticed. This can be time-consuming and costly, especially for new sellers who are just starting out.
To overcome this challenge, sellers can consider finding a low competition niche on Etsy. This can help them stand out and attract a more targeted audience. For example, niche products such as custom pet portraits or unique wedding invitations can help sellers differentiate themselves from the competition.
Shared Customer Base
One of the biggest cons of selling on Etsy is the shared customer base. While it’s true that Etsy has a vast and unique customer base of around 35 million active customers, it also means that your products are competing with millions of other sellers. This can make it difficult for your products to stand out from others.
Moreover, since Etsy is a marketplace, customers are likely to compare prices and quality across different sellers. This puts pressure on sellers to offer competitive pricing and high-quality products.
Another issue with the shared customer base is that customers may not be loyal to a particular seller. They may purchase from different sellers depending on their needs and preferences. This makes it challenging for sellers to build a loyal customer base and repeat business.
Dependence on Etsy’s Policies
As a seller on Etsy, you are dependent on the platform for traffic and sales. This means that if Etsy makes changes to its policies or algorithms that negatively impact your business, it can be challenging to adapt. For example, Etsy’s recent implementation of payment reserves for certain sellers has caused controversy and financial strain for some.
Furthermore, Etsy’s policies can be strict and difficult to navigate, which can be frustrating for sellers. Violating these policies can result in account suspension or even permanent removal from the platform. It’s important for sellers to carefully read and understand Etsy’s policies to avoid any potential issues.
Overall, the dependence on Etsy’s policies can be a significant drawback for sellers on the platform. It’s important to stay up to date with any changes or updates to these policies and to be prepared to adapt and adjust accordingly.
Payment Processing Issues
One of the biggest cons of selling on Etsy is payment processing issues. Etsy has struggled to pay some sellers on the platform, which has caused frustration and dissatisfaction among sellers. Payment issues are a direct result of the collapse of Silicon Valley Bank, which was the bank that Etsy used to process payments. As a result, Etsy has had to move to a new payment processing system, which has caused some issues.
Many sellers have reported that Etsy’s fraud protection program is destabilizing their businesses. The program places a portion of the seller’s funds in a reserve account to protect against potential fraud. However, this has resulted in some sellers not having access to their funds for extended periods of time, which can be detrimental to their business operations.
To make matters worse, Etsy’s payment processing fees can add up quickly. Etsy charges a 3% transaction fee plus $0.25 per transaction for payment processing. Additionally, currency conversion fees can total 2.5% of the sale amount. This can be a significant expense for sellers, especially those who are just starting out.
Limited Marketing Tools
One of the cons of selling on Etsy is the limited marketing tools available to sellers. While Etsy does provide some basic marketing tools such as the ability to create coupon codes and offer free shipping, these tools may not be enough to help sellers stand out in a crowded marketplace.
Furthermore, Etsy’s advertising options are limited to promoting listings within the Etsy platform, with no option to advertise on external platforms. This can make it difficult for sellers to reach new customers beyond those already browsing on Etsy.
In addition, Etsy’s search algorithm can be difficult to navigate, making it challenging for sellers to optimize their listings for maximum visibility. This can be especially frustrating for new sellers who are trying to establish a presence on the platform.
Shipping can be one of the biggest challenges when selling on Etsy. As a seller, you are responsible for shipping the products to your customers. This can be time-consuming and costly, especially if you are shipping internationally. Additionally, you need to ensure that your products are packed securely and arrive at their destination in good condition.
One way to make shipping easier is to use Etsy’s shipping labels feature. This allows you to purchase and print shipping labels directly from your Etsy account. You can also track your shipments and get discounted rates on shipping. Check out this guide on how to print Etsy shipping labels for more information.
Another challenge with shipping is dealing with returns and exchanges. If a customer wants to return or exchange a product, you need to have a clear policy in place. You may also need to cover the cost of return shipping, which can be expensive.
To avoid shipping challenges, it’s important to communicate clearly with your customers. Make sure they understand your shipping policies and what to expect when they place an order. You can also consider offering free shipping or flat-rate shipping to make the process easier for both you and your customers.
Customer Service Demands
Selling on Etsy requires a significant amount of customer service. Customers expect prompt and personalized responses to their inquiries and complaints. This can be time-consuming and demanding, especially for small business owners who may not have the resources to hire a dedicated customer service team.
Furthermore, Etsy’s policies and guidelines can be confusing, which can lead to disputes between sellers and buyers. Sellers may find themselves spending a lot of time resolving issues and dealing with unhappy customers, which takes away from time that could be spent on other aspects of the business.
In addition, Etsy’s review system puts a lot of pressure on sellers to maintain a high level of customer service. Negative reviews can have a significant impact on a seller’s reputation and sales, so sellers must be proactive in addressing any issues that arise.