Etsy is a popular online marketplace where buyers can purchase handmade or vintage items from sellers around the world. One of the features that sets Etsy apart from other online marketplaces is the ability for buyers to leave reviews of their purchases. However, some buyers may encounter issues when attempting to leave a review on Etsy.
There are several reasons why a buyer may not be able to leave a review on Etsy. One common reason is that the review window may not be open. Etsy allows buyers to leave a review within 100 days of the purchase date, so if the purchase was made more than 100 days ago, the buyer will not be able to leave a review. Additionally, if a buyer opened a case against the seller, they will not be able to leave a review until the case is resolved.
Another reason why a buyer may not be able to leave a review on Etsy is if they did not purchase the item through Etsy or the Etsy app. In order to leave a review on Etsy, the buyer must have purchased the item through the Etsy platform. If the purchase was made outside of Etsy, the buyer will not be able to leave a review.
Understanding Etsy’s Review System
Etsy’s review system is designed to ensure that buyers have a voice and can share their experiences with others. However, there are some restrictions and rules that sellers and buyers need to follow.
Firstly, buyers can only leave a review if they have purchased an item on Etsy. If you have purchased an item as a guest, you will need to create an Etsy account and claim the order to leave a review. Additionally, there is a time limit for leaving a review. You can leave a review from the date the item is due to be delivered, and you have 100 days to do so.
Secondly, Etsy does not allow anonymous reviews. Therefore, if you have checked out as a guest, you will not be able to leave a review. This is to prevent abuse of the review system.
Thirdly, Etsy has strict guidelines on what can and cannot be included in a review. Sellers cannot ask buyers to modify or remove a review, and buyers cannot use reviews to threaten or blackmail sellers. If a review violates Etsy’s policies, it may be removed.
Overall, Etsy’s review system is designed to provide transparency and accountability for both buyers and sellers. By understanding the rules and guidelines, buyers and sellers can make the most of this valuable feature.
- How to Sell on Etsy Without a Bank Account
- How to Create a Private Listing on Etsy
- How to Run a Sale on Etsy
- Can I Sell My Etsy Business? How to Sell Your Etsy Shop
- What are Etsy Gift Cards?
Common Reasons You Can’t Leave a Review
If you’re having trouble leaving a review on Etsy, there are a few common reasons why this might be happening. Here are some of the most common reasons why you might not be able to leave a review:
Purchase Not Confirmed
If your purchase hasn’t been confirmed by the seller yet, you won’t be able to leave a review. This can happen if the seller hasn’t shipped your item yet or if there’s an issue with your payment. If this is the case, you’ll need to wait until your purchase has been confirmed before you can leave a review.
Review Period Expired
Etsy allows buyers to leave a review within 100 days of their purchase. If you wait too long to leave a review, the review period may have expired. In this case, you won’t be able to leave a review.
Violation of Etsy’s Policies
If you’ve violated Etsy’s policies, you may not be able to leave a review. This can happen if you’ve been involved in a dispute with the seller or if you’ve been flagged for suspicious activity on the site. If you think this might be the case, you should contact Etsy’s customer support team for more information.
- What To Do When Your Sales On Etsy Slow Down
- How to Get Your First Sale on Etsy
- How to Edit Review on Etsy
How to Confirm Your Purchase on Etsy
To leave a review on Etsy, you must first confirm that you have received your purchase. To do this, follow these simple steps:
- Log in to your Etsy account and go to your Purchases page.
- Find the order you want to confirm and click on it.
- Click the “Mark as Delivered” button.
- Confirm that you have received your purchase by clicking the “Yes, I confirm” button.
Once you have confirmed that you have received your purchase, you will be able to leave a review. Keep in mind that you can only leave a review within 100 days of the estimated delivery date.
If you are having trouble confirming your purchase, check out the Etsy Checkout Not Working guide for helpful solutions.
- What Payment Methods Can I Use on Etsy?
- What To Do If Your Etsy Order Was Never Shipped
- How to Cancel an Etsy Order for Buyers
Understanding Etsy’s Review Period
When a customer makes a purchase on Etsy, they have a set amount of time to leave a review for that transaction. According to Etsy’s guidelines, customers have 100 days from the estimated delivery date to leave a review or open a case. This review period is in place to ensure that customers have enough time to receive their order, inspect it, and form an opinion about the product and the seller.
It’s important to note that customers cannot leave a review until the review period has begun. This means that if a customer receives their order before the estimated delivery date, they cannot leave a review until the estimated delivery date has passed. Additionally, if the order is canceled, the review period will still begin on the estimated delivery date.
If a customer tries to leave a review outside of the review period, they will receive an error message and will not be able to submit their review. However, if a customer leaves a review within the review period, they can edit their review as many times as they want until the review period ends.
It’s also worth noting that if a seller responds to a review, the review will be locked and cannot be edited by the customer. This is to prevent customers from changing their review after a seller has responded to it.
Overall, understanding Etsy’s review period is crucial for both customers and sellers. Customers should be aware of the review period so they can leave a review in a timely manner, while sellers should be aware of the review period so they can respond to any reviews in a timely manner.
Etsy’s Policies on Reviews
Etsy has specific policies in place regarding reviews to ensure that they are fair, honest, and helpful to both buyers and sellers. Buyers are encouraged to leave reviews for their purchases, but there are some limitations.
For example, buyers cannot leave a review for an item that they did not purchase or receive. Additionally, buyers must have an Etsy account to leave a review. If they made a purchase as a guest, they will need to claim the order to an Etsy account to leave a review.
Etsy also has guidelines for what can and cannot be included in a review. Reviews should be based on the buyer’s personal experience with the item and the seller, and should not include irrelevant information or personal opinions about the seller. Reviews that violate Etsy’s policies may be removed.
In addition, Etsy does not allow sellers to manipulate or incentivize reviews in any way. This includes offering discounts or free items in exchange for positive reviews. Sellers are also not allowed to leave reviews for their own items or for items sold by their competitors.
Overall, Etsy’s policies on reviews are designed to ensure that buyers can make informed decisions and that sellers can maintain a fair and honest reputation on the platform.
What to Do If You Can’t Leave a Review
If you are unable to leave a review on Etsy, there are a few things you can do to resolve the issue. First, make sure you have purchased the item through Etsy or the Etsy app. If you have not, you will not be able to leave a review.
If you have purchased the item through Etsy or the app, but still can’t leave a review, check if the review window is open. If it’s too soon, or you’re too late, you won’t be able to leave a review.
Another reason why you may not be able to leave a review is if you don’t have an Etsy account. Creating an account is easy and free, and it allows you to leave reviews and purchase items on Etsy.
If you have tried all of the above and still can’t leave a review, you can contact Etsy support for assistance. They will be able to help you resolve the issue and leave a review if necessary.